Wawa Voted America’s Favorite Sandwich Shop and Makes History

Did you know that Wawa beat out Subway last year in a national survey of sandwich shops? That’s right. Market Force Information’s annual consumer study of America’s favorite quick-service restaurants shows that the PA-based “gas station” makes better sandwiches than establishments that are known worldwide for just that.

Scores on the composite loyalty index for quick-service chains declined versus last year leaving room for others to take over.

“We attribute this to two factors: consumer expectations of the [quick-service restaurant] experience are rising, and, in many cases, execution at these restaurants is declining. As our research continues to show, delighting guests by providing an exceptional customer experience is a key differentiator in an incredibly competitive environment,” said Brad Christian, chief customer officer at Market Force Information, in a release.

Full sandwich rankings:

• Wawa: 64 percent
• Firehouse Subs: 62 percent
• Jersey Mike’s: 59 percent
• Jimmy John’s: 58 percent
• Jason’s Deli: 57 percent
• McAlister’s Deli: 57 percent
• Panera Bread: 54 percent
• Subway: 45 percent
• Arby’s: 42 percent

And here’s how it all breaks down…

Via qsrmagazine.com

This is very interesting and makes me wonder what the implications are for Convenience food and the quick-service industry as a whole.

So, my question is where is Sheetz?